What you need
Getting your API key
- Sign in at console.anthropic.com.
- Create a new key.
- Copy it immediately — the Console shows the key once and only a hint afterwards.
sk-ant-api03-.
Keys belong to a workspace. Rate limits are set per workspace, so a key from a workspace with low limits will throttle even when your organization has headroom to spare. If you expect volume, put the key in a workspace sized for it.
Adding the connection
- Go to Connections and choose Anthropic.
- Paste the API key.
- Save.
What you can select afterwards
Select Anthropic as your LLM provider on Model Configurations, then pick a model. Latency is heard as a pause on a call, so start with the fastest model and move up only if the agent struggles with your prompt. Test the difference on a real call before deciding. The dropdown lists the versions available. If the one you want is not there, type its name in — the field accepts any model your account can reach. See Anthropic’s model list.Completing the pipeline
Anthropic covers the language model only. You also need:- A voice provider to speak the responses
- A transcriber to turn caller speech into text
Troubleshooting
The key is rejected when I save
The key is rejected when I save
Confirm you copied the whole key including the
sk-ant-api03- prefix, that it has not been revoked in the Console, and that the account has credit.Calls fail with a rate-limit error
Calls fail with a rate-limit error
Rate limits apply per workspace, not per organization. Check the limits on the workspace the key belongs to, and move the key to a workspace with higher limits if needed.
The agent feels slow to reply
The agent feels slow to reply
Switch to Haiku. Opus is noticeably slower, and in a voice conversation that delay is heard as the agent hesitating.