What you need
Getting your credentials
Both credentials live on the same page of your MiniMax account, so one visit gets you everything.- Sign in at platform.minimax.io and open User Center → Basic Information.
- Copy the GroupID shown on that page. It identifies your account and scopes every speech request to it.
- Open the Interface Key tab on the same page and create a new secret key.
- Copy the key and store it somewhere safe before leaving the page. MiniMax keys are long tokens, so take the whole value rather than what fits on screen.
Adding the connection
- Go to Connections and choose MiniMax.
- Paste the API key.
- Enter the Group ID if this connection will drive the voice.
- Choose which services this connection drives — language model, voice, or both — and save.
What you can select afterwards
Choose your models on Model Configurations. Language model — browse the current names on MiniMax’s models overview. Voice — pick a voice by its voice ID, from the system voice ID list or one you created. Speech models come inhd and turbo pairs; start on turbo for calls.
Using MiniMax for only one service
The connection does not have to drive both roles. Turn off the one you do not want, and SentiVue Talk uses your other connections for it — MiniMax for the language model with voice from ElevenLabs, or MiniMax voices in front of a different language model. Change this at any time on the connection. If you turn the voice off, the Group ID is no longer needed. If you later turn it back on, add one before saving.Custom hosts
Each service has its own base URL, and the two defaults are different:
The voice default points at a deeper path than the language model one. If you override it, keep the full path rather than trimming it back to
/v1.
Set these if you reach MiniMax through a proxy or gateway, or if your account is on the mainland China platform — in that case swap the host for api.minimaxi.com on both services, keeping the rest of each path unchanged. Note the extra i: the two hostnames differ by a single character.
Completing the pipeline
MiniMax covers the language model and the voice, but has no transcription. You also need:- A transcriber to turn caller speech into text
Troubleshooting
I cannot save the connection with voice turned on
I cannot save the connection with voice turned on
A Group ID is required whenever the connection drives the voice. Copy it from User Center → Basic Information in the MiniMax console — it sits on the same page as your API key. Alternatively, turn the voice off and use another provider for it.
The key saved fine but calls fail with an authentication error
The key saved fine but calls fail with an authentication error
The key is most likely from the wrong MiniMax region. Global keys work only against
api.minimax.io and mainland China keys only against api.minimaxi.com; the error reads as an invalid key even when the key itself is valid. Sign in to both consoles and check which one lists your key, then match the base URLs to it. Also confirm you pasted the whole key — these are long and easy to truncate.A voice ID is rejected
A voice ID is rejected
Enter the voice ID, not the display name. Check the exact value against MiniMax’s system voice ID list. For a cloned or designed voice, use the ID you assigned at creation and confirm the voice still exists on your account — MiniMax removes a custom voice that has never been used within its retention window.
The agent replies slowly
The agent replies slowly
Move to a
-highspeed language model variant and a turbo speech model. If it is already on both, check your account balance — MiniMax is pay-as-you-go, and requests fail or throttle once it runs out.